What is providing responsible service of alcohol?
Responsible Service of Alcohol (RSA) means serving and supplying liquor in a responsible manner. It also means that Licensees, Approved Managers and staff who sell or supply liquor are required to conduct their business in a responsible manner, and may all be held accountable for their actions.
What is required for RSA?
Licence types which require RSA trained staff must keep a copy of RSA certificates on the licensed premises. … the name of the responsible person at the licensed premises. the name of each person who is engaged in the sale and service of liquor. the date on which each person first sold or served liquor on the premises.
How do I get my RSA certificate?
Lost RSA certificates
If you cannot find your RSA certificate and need to have it re-issued, contact the registered training organisation (RTO) that originally issued your Statement of Attainment in Provide Responsible Service of Alcohol.
When should you refuse service?
Dos of service refusal
Do be polite and avoid value judgements. Use tact – politely inform the patron you will not serve them any more alcohol. Do point to posters/signs behind the liquor service point to reinforce your decision.
What are the three types of customers who Cannot be served alcohol?
3.3 Identify customers to whom sale or service must be refused according to state and territory legislation, including minors, those purchasing on behalf of minors, intoxicated persons, and persons affected by the consumption of illicit and other drugs.
How long can you work without an RSA?
Do I need an RSA certificate before I start work? It depends on the State. Some states allow you a 30 day grace period, so if you have been offered a job without an RSA certificate, you may have time to complete the course after you start work.
Does RSA expire?
All RSA and RCG training will expire every 5 years and a new accreditation will be required. At the end of your cards 5 year expiry date you have to complete your RSA and RCG refresher through NSW Liquor and Gaming. They will contact you directly informing you on the renewal process.
Can RSA be done online?
Most states now allow you to do the RSA Online. This means that you can do the RSA Course at home, at your own pace. It is convenient, easy, much cheaper than face-to-face training and fully accredited. To view details about specific RSA Online Courses please select your state/region below.
How do I refuse a service for alcohol?
Do’s of service refusal
Use tact – politely inform the patron you will not serve them any more alcohol. Do point to posters/signs behind the liquor service point to reinforce your decision. Do explain the reason for refusal of service (e.g. showing signs of being unduly intoxicated).
Which factors below affect individual responses to alcohol?
DRINKING | The Body
- Amount of Alcohol & Speed of Consumption. The more alcohol and/or the shorter the time period, the higher the Blood Alcohol Content (BAC).
- Biological / Genetic Risk. …
- Ethnicity. …
- Gender. …
- Body Size and Composition. …
- Stomach Content. …
- Dehydration. …
- Carbonated Beverages.